heybaji Responsible Gaming
Entertainment is only enjoyable when it stays under control. heybaji wants every player to play consciously, safely, and within their own limits — because healthy habits are the foundation of lasting enjoyment.
Our Gaming Policy and Commitment
heybaji believes that online betting and casino games are a form of entertainment — never a primary source of income or a way to solve financial problems. Every player should consider their budget, time, and state of mind before deciding to play. Responsible behaviour means not only managing money, but also managing your emotions and time.
Our Terms and Conditions clearly state that heybaji provides services only to individuals aged 21 and above. This age limit is strictly enforced, and immediate action is taken if a minor's account is found to be active. If a family member believes a minor is using their device or account, please contact our support team right away.
To learn about heybaji's security measures and data handling practices, read our Privacy Policy — it describes in detail how your personal information is kept safe. Providing accurate information and keeping your account secure are part of responsible gaming.
Remember, gambling always carries risk — every bet has an equal chance of winning or losing. Placing more bets to try to recover lost money is a dangerous mindset. If you ever feel that gambling is no longer in your control, stopping and seeking help is the right thing to do.
The minimum age to register and participate at heybaji is 21. Age is verified at account registration, and identification may be requested at any time. If age verification fails, the account will be suspended or closed. Do not encourage anyone you know who is underage to play.
Tools to Keep Yourself in Control
heybaji gives you several practical tools to monitor and limit your gaming habits. Use these tools and let our support team know if you need assistance.
Set a Deposit Limit
Set a maximum daily, weekly, or monthly deposit amount. Once a limit is set, lowering it takes effect immediately, but increasing it is subject to a waiting period.
Session Time Limit
Set a maximum duration for each gaming session. Once the time is up, the system will alert you and can automatically log you out if you choose.
Self-Exclusion
You can close your account for a set period (from 7 days up to 5 years) or permanently. Your account cannot be reopened during this period.
Loss Limit
Set a maximum amount you are willing to lose within a given period. Once you reach the limit, you will not be able to place any more bets for the remainder of that period.
Take Breaks
If you want a short break, activate a cooling-off period from 24 hours to 6 weeks. You will not be able to access your account during this time.
Bet Amount Limit
Set a maximum amount per bet to reduce the chance of large losses on a single wager. Smaller bets help the entertainment last longer.
Set Your Limits
Activate these limits by contacting our support team or directly through your account settings.
This is a sample form. To apply a limit, go to your account settings or contact us via live chat.
Recognise the Warning Signs
Gaming habits can sometimes slip out of control gradually. Take the following signs seriously if you notice them:
- You keep placing larger and larger bets trying to win back money you have lost.
- You are hiding your gambling from family, friends, or colleagues, or lying about it.
- You are using money meant for daily expenses, bills, or debt repayments to bet.
- You feel restless, irritable, or down when you cannot play.
- You are neglecting work, studies, or time with family in order to gamble.
- You have tried to cut down or stop playing but have not been able to.
- You are borrowing money or selling valuables in order to place bets.
If you or someone close to you shows any of these signs, do not delay — seek help. For general questions, visit our FAQ section where you will find information on everything from account management to payments.
Where to Get Help
Asking for help is not a sign of weakness — it is a brave step toward taking care of yourself. From heybaji's support team to family members and professional counsellors, help is available to you.
heybaji Live Chat and Email
heybaji's 24/7 live chat and email support are available in both Bengali and English. Contact us directly to activate self-exclusion, set deposit limits, or close your account. Email: [email protected]
Family and Loved Ones
Talk openly with a family member or a trusted friend. Explain the situation and ask for their support. Rather than trying to handle things alone, letting the people close to you know is the first important step.
Professional Advice
A mental health professional or counsellor can provide effective support for gambling-related issues. Several mental health organisations in Bangladesh offer advice on this topic. Contact the mental health department of your nearest hospital or clinic.
Build Healthy Gaming Habits
Healthy gaming habits are not just about tracking money. It means treating gambling as a small part of life — keeping it within the time and money set aside for entertainment. Keep the following tips in mind:
- Set a specific budget before you start playing — only bet money that, if lost, will not affect your daily life.
- Never gamble when you are tired, under stress, or have been drinking — your ability to make good decisions is reduced in these states.
- Even during a winning streak, take breaks at set times — each round is independent, and past wins do not guarantee future results.
- Do not treat betting as a source of income — the house always has an edge over time, and most players are more likely to end up with a net loss.
- Check your account transaction history regularly — it gives you a clear picture of your gaming patterns.
- Always put your family and social life first — entertainment should never come before your relationships.
Protecting Minors
If children or teenagers are in your home, use password protection on your devices. If you are logged into your heybaji account, log out properly before closing the browser or app. Keep minors away from gambling-related content and make them aware of online safety.